New Student Frequently Asked Questions
When can I arrive and move
in?
What if I get hungry, Where do I go to eat?
Do I get a mailbox?
What do I need to bring? May I decorate my room?
What about refrigerators, phones, & TV’s?
Can I bring my own computer? Are the residence halls wired?
How does Parking work? Do I need a parking permit?
Is there anywhere to do laundry? Must I save it until I
go home?
What if I need to store something? Is there space available?
I am anxious about having a roommate, what can I do?
Is there a curfew? How does the key system work?
Are the Residence Halls open during the school breaks?
Do I need my own property insurance?
Can I build a loft in my room?
1) when can I arrive and move in? top
2) Where do I go to eat? All
residents are required to have a meal plan that can be used in the various
dining facilities on campus. Our main dining hall is open for breakfast,
lunch, and dinner every day school is in session and students can also
use their meal plan in the Lion’s Den Grill and College Street
Ice Cream and Soda shop. Learn more about Dinning Services. top

3) Do I get a mailbox? All
residents have an on-campus mailbox assigned to them for their personal
use. You will keep the same mailbox as long as you are a student at
Mars Hill. You will receive official campus mail through this mailbox.
The mailroom is in the ground floor of the Wren College Union. Our mailroom
is a full service facility Monday through Friday and closed on the weekends.
You may purchase stamps, envelopes, boxes, and mail out packages and
letters. top
4) What do I need to bring?
All the rooms are furnished but there are some things that you will
need to supply yourself. (See What to Bring). Sheets to fit an
extra long size twin mattress, blankets, pillows, comforters, shower
rugs, towels, alarm clocks, and personal items. Toilet paper and shower
curtains are provided. Talk with your roommates about stereos, TVs,
CD players, tape players, etc. which you might be able to share. Other
than the Apartments and Bailey Mountain Hall, cooking appliances such
as toasters, toaster ovens, hot plates, and crock-pots are not allowed.
Other appliances that are not allowed include portable heaters, window
air conditioners, and halogen lights. Please remember that candles and
incense are also not allowed in the residence halls.
We feel that it is important that you personalize you space. Posters,
plants, bedspreads and a throw rug can help make your room seem more
like home. However, we do ask that you avoid doing things that will
damage the walls or woodwork. For example, transparent tape is almost
impossible to clean off. Masking tape and self-adhesive tape/hooks can
be used with care but may pull paint off walls. The question to ask
yourself is whether you will be able to return your room to its previously
unimaginative condition at the end of your stay. All room furnishings
must stay in the room. top
5) Refrigerator: Compact portable
refrigerators are permitted if they do not exceed 4.0 cubic feet, 36
inches in height, and 1.5 amps. Most students rent or buy mini refrigerators
(2.7 cubic feet) which can be obtained at many different retail stores.
Telephone: Each residence hall room includes telephone service with
campus and local access as part of the regular housing package. Long
distance telephone service is not included and must be done with a calling
card or a personal cell phone. Room phone numbers can not have additional
services billed to them. You or your roommate will need to supply the
phone. Mars Hill College policy is that cell phones outside of the immediate
calling area will not be called by college personnel when returning
phone calls.
Cable TV: Basic Cable Service is provided in all resident rooms as part
of your housing package. Students can upgrade the cable package in their
room or order premium channels

by contacting the cable provider Telemedia
directly at 1-800-993-9313.top
6) Can I bring my own computer?
Are the residence halls wired? Almost 85% of MHC students bring their
own computer to college. Two computer data jacks with a direct network
connection to the campus server are available in every student room.
Your computer must have a standard Ethernet card to connect to the network.
Software to access the network can be obtained during orientation. If
you do not own your own computer there are computer labs around campus
for all students to use. Bailey Mountain Hall is equipped with wireless
internet access. top
7) How does parking work? Do
I need a parking permit? Free parking is available to all students at
Mars Hill, but restrictions are in place as to where different individuals
may park. Vehicles are required to have a parking decal on their rear
window in order for the College to identify which vehicles belong to
which students. Permits can be obtained by filling out a parking decal
form sent to students during the summer or from Campus Security when
you arrive. top
8) Is there anywhere to do Laundry?
You may take all your dirty clothes home to get washed but it will probably
impress your mom if you go home with clean clothes. Therefore, each
residence hall has its own laundry facilities for you to use. Washers
and dryers are operated either by coins or by laundry cards. Laundry
cards can be purchased in $5, $10 and $20 increments in the Wren Union.
Each load is $1.00 to wash and $1.00 to dry. top
9) What if I need to store something?
The Residence Halls do not have any storage space for “extra”
belonging. All of a student’s belongings (and the furniture provided
for your room) must be kept in your room. There is also no storage during
summer so students are encouraged to go in together to rent a storage
unit from one of the local storage companies. top

10) I am anxious about having a roommate,
what can I do? Many students find that living with a roommate
is a critical part of their housing experience. This person can be one
of the most important people in your on-campus living experience. He
or she can be the source of either deep friendship or extreme aggravation
depending on how well you get along. A critical element for roommate
survival is mutual respect. Be aware of your own rights while also being
sensitive to your roommate’s. It is important to make agreements
about living together at the start. Look for more helpful hints on making your roommate situation a good one.
In situations when you are having trouble working things out with your
roommate, it is often less a question of who is right or wrong and more
an issue of communication and compatibility. Sometimes it takes someone
who is not directly involved to assist in this process. If by chance
you cannot work out differences with your roommate, contact one of the
residential staff. If you do not feel your issues are being addressed
properly, come by the Residence Life office and speak with the Director. top
11) Is there a Curfew? How
does the key system work? No, there is not a curfew and students
are free to come and go as they see fit. The buildings are kept locked
with either a punch code lock or card key lock. You will be told the
combination or issued a card key so that you can come and go as you
choose throughout the day or night. We do require that all visitors
sign in and sign out at the front door and be escorted by a resident
while in the building. You will be issued a key to your room. It follows
that you and your roommate are really the only ones who can offer some
assurance of security for your room. We recommend locking the door to
your room when you leave, to prevent petty theft. Students are responsible
for lock change costs due to lost or stolen keys. top
12) Are Residence Halls open during school breaks? No, during most school breaks the residence halls close on the last day of classes and students are not allowed to stay on campus. Please plan in advance to be able to leave campus at the start of each break. During some breaks we do allow students to stay in their room and charge them an extra per day cost.
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13) Do I need my own Property Insurance? Residents are encouraged to purchase their own personal property insurance to protect against theft or damage. Mars Hill is not responsible for loss or damage to personal property. Property Insurance can be purchased through National Student Service, Inc. at www.NSSINC.com. Damages by students to College owned property will be assessed by the Residence Life Office and become bills owed to Mars Hill College. top

14) Can I build a loft in my room?
Lofts can only be built with prior approval from the Director of Residence
Life. They must be free standing and use nuts and bolts (no nails) for
construction. Fire code requires that lofts have a minimum of 2 Ft.
clearance from the ceiling. View the complete loft guidelines in Policies and Guidelines.
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